Shipping Policy – Najaakat.com

At Najaakat, we are committed to delivering your orders in a timely, reliable, and hassle-free manner. Please take a moment to read our shipping policy to understand how we process and ship your orders.

  1. Free Shipping

We are pleased to offer free standard shipping on all orders across India. There are no hidden shipping charges unless specifically mentioned on the product page.

  1. Delivery Timeframe

We strive to dispatch all orders within 1-3 business days of receiving payment. Estimated delivery timelines are as follows:

  • Metro cities: 3–5 business days
  • Non-metro cities/towns: 5–7 business days
  • Remote/rural areas: 7–10 business days

Please note that delivery timelines may vary depending on location, product availability, and courier constraints.

  1. Order Tracking

Once your order is shipped, you will receive a tracking link via email and/or SMS. You can track the status of your package in real-time using the link provided.

  1. Partial Shipments

In certain cases, if some items in your order are not available for immediate dispatch, we may ship the available items first and the remaining items later. You will be notified if your order is split into multiple shipments.

  1. Shipping Restrictions

Currently, we ship only within India. We do not offer international shipping at the moment.

  1. Undeliverable Packages

If a package is undeliverable due to an incorrect address provided by the customer, or if the recipient is unavailable, the courier will attempt redelivery. If the delivery fails repeatedly, the order may be returned to us and additional shipping charges may apply for reshipment.

  1. Octroi and Additional Charges

All octroi or local government levies, where applicable, are prepaid by us. You are not required to pay any additional charges upon delivery unless otherwise specified.

  1. Delays

While we strive to ensure timely deliveries, external factors such as weather, strikes, or courier delays may occasionally affect the shipping schedule. We appreciate your patience in such cases.

For any further questions or concerns regarding shipping, please contact our customer support at [support@najaakat.com] or call us at [Your Support Number].

Thank you for shopping with Najaakat!